Covid – 19 Safety program

In response to the COVID-19 pandemic, Hotel Cavour has implemented  procedures and precautions concerning health and safety, based on the guidance we have received from World Health Organization and our local Government

Protocol:

 

Our Staff

 

  • Our staff members has been trained to manage the service safely
  • Temperature checks will be taken daily before entering the building
  • All staff  will be required to stay at home in case of Covid-19 symptoms
  • For your safety our staff member wear face mask, follow a policy of no physical contact and maintain social distancing, wherever possible

 

Our Guests

 

  • We check the temperature of our guests before allowing them to enter the hotel
  • It’s mandatory to wear the face mask not because we don’t want to see your smile but it’s for your safety and everybody’s safety

 

Hotel

 

  • The rooms are thoroughly cleaned and sanitized with hydrogen peroxide and / or other products of proven effectiveness before each check-in
  • We have removed non-essential items to minimize any contamination risk
  • Extra pillows or blankets are on request only and will be delivered in your rooms safely packaged
  • Hand sanitizer  are available at the front desk, lifts entrance, breakfast room, restaurant, toilet and at every floor
  • Rooms has been sanitized before your arrival. As per Covid-19 protocol, from that moment, for your safety and everyone’s safety, our staff members cannot enter your room (with a few rare exceptions). For this reason, housekeeping is available on request only. please inform us if you want housekeeping service all days or not
  • Bed linen and towels are washed and treated in order to avoid any risk of contamination
  • Enhanced cleaning programme in public areas with an increased frequency in disinfection of high touch areas

 

Restaurant 

 

  • The restaurant service is temporarily limited to a Menu that can be served at the Bar or with room service
  • Breakfast is available from an a la carte Menu and will be served at the breakfast room or with room service. Buffet, when available, won’t be self service but served by our staff
  • We have set the tables in order to respect the social distancing measures

 

Fitness & relax area

 

  • The gym is thoroughly cleaned and sanitized with hydrogen peroxide and / or other products of proven effectiveness
  • Hand sanitizer is available at the entrance of the Fitness & relax area
  • Gym equipment will be disinfected between each guest’s use
  • For your safety and everybody’s safety the access is limited to one person
  • Gym access: € 10,00 (60 min. maximum)
  • Relax area : € 100,00 (150 min. maximum)

 

 

As per the local government :

 

  • it’s mandatory to stay at home if your temperature is 37,5 or higher
  • it’s mandatory to stay at home if you have been in contact with people tested Covid-19 positive in the previous 14 days
  • during your stay, it’s mandatory to inform immediately the hotel manager if you show Covid-19 symptoms ( temperature 37, 5 or higher, cough, etc)
  • if during your stay you feel unwell or you have Covid-19 symptoms you are requested to seek medical attention and we are obliged to call competent authorities (ATS)
  • you have to be aware  that you cannot stay in the hotel if the person you share the room with shows Covid-19 symptoms
  • it’s mandatory to respect hygienic protocol, social distancing measures and correct behavior for your safety and our staff safety

 

You can contact the reception desk at any time prior to, and during your stay, should you have concerns related to this.